Last updated: 11 November 2026
This policy explains what information DigitalStorage collects, how we use it, and what choices you have. It applies to our website and to our two storage services: file storage and S3-compatible object storage.
Who we are
DigitalStorage operates two storage services on its own network in the European Union: file storage, which runs on the open-source Seafile platform, and S3-compatible object storage. For privacy questions, contact privacy@digitalstorage.net.
Information we collect
Account data: the name, email address, and company you provide when you request access or create an account.
Service data: the files and objects you store. We treat their contents as confidential and do not inspect them, except where strictly required to operate the service or comply with the law.
Technical data: request and access logs of both services (timestamp, source IP address, requested operation, response status), which we use to operate, secure, and bill the service.
How we use information
To provide and maintain the service, authenticate access, and calculate billing.
To secure the platform, detect abuse, and investigate incidents.
To respond to your requests and send service-related messages.
Legal basis
We process personal data to perform our contract with you, to meet our legal obligations, and on the basis of our legitimate interest in operating a secure service, in accordance with the GDPR.
Retention
We keep account data for as long as the account exists and, after it is closed, for the period required to meet legal and accounting obligations. Technical logs are kept for a limited operational period and are then deleted or aggregated.
Sharing
We do not sell personal data. We share data only with the infrastructure providers needed to run the service, and where applicable law requires it.
This website
The website is served through Cloudflare, which processes technical request data such as IP addresses on our behalf. The contact form is protected by Cloudflare Turnstile, which checks that a submission comes from a person and not a bot. To do that, Turnstile receives your IP address and technical information about your browser; Cloudflare’s privacy policy describes how it handles them. What you enter in the form (name, email address, company, and your message) is sent to us by email together with the IP address the request came from and the country it maps to. We use this only to reply to you and to filter out spam, and delete it once the enquiry is closed, unless you become a customer.
The website does not use analytics or advertising cookies.
Your rights
Subject to applicable law, you may request access to your personal data, ask for it to be corrected or deleted, and object to certain processing. To exercise these rights, contact privacy@digitalstorage.net.
Security
We apply technical and organisational measures appropriate to the risk, including encryption in transit and at rest and least-privilege access. See the Security page for details.
Changes
We may update this policy. Material changes are reflected in the “last updated” date on this page, and we notify account holders of significant changes.